Employee Communications Manager

Posting Date: Thursday, June 14, 2018
Location: Canton
Job Type: Manager

Job Summary

The Employee Communications Manager works with company leaders to create an employee communication strategy and execute those communication activities that build our brand, reputation and employee engagement. The position has two main areas of focus:

  1. Employee engagement: The employee communications manager partners with HR and other key departments to create programs that increase our employee engagement across the organization and also to increase organizational effectiveness in achieving business objectives.  Provides the strategies and tools necessary to execute communications to employees, including executive communication. This role is also critical in building the communication competency of managers across the company to strengthen both the formal and informal communication that will lead to higher employee engagement.

  2. Cross-audience communication: This position works with leadership to establish strategic communications plans and direct execution of those plans. While employee communications is the heaviest component of this part of the role, the integrated communications plans will address all audiences, both internal and external.

This key position requires a leader who brings a wealth of diverse communication experience and can serve as a consultant to senior leadership, as well as work collaboratively across the businesses to achieve company objectives.

Responsibilities include:

  • Develop a robust employee engagement strategy that supports the TimkenSteel Experience.

  • Develop communications programs that achieve a more engaged workforce, including corporate/executive communications as well as technical communications, such as benefits.

  • Develop a process for flow (and knowledge sharing infrastructure) of information to groups within our leadership ranks, including the executive team, pay managers and other key groups.

  • Ensure “one voice” consistency across the organization while tailoring communication to diverse internal audiences.

  • Develop metrics for employee engagement.

  • Act as a consultant to senior leadership as we develop an executive communication plan for internal audiences. Provide both the vehicles and messaging/speech-writing support for that effort.

  • Maintain and direct the key internal delivery channels, including SteelNET news and SteelTV while gathering input from the larger communications team.

  • Develop strategic, integrated communications plans for the organization that support business objectives and improve organizational effectiveness, including but not limited to safety, quality, business process improvement and change management communications.

  • Serve as a senior leader on the communications team, able to step into crisis communication situations and work across functional areas of the department as needed.

  Desired Technical Skills:

  • Experience developing internal communication strategies to create employee engagement, executing the strategies in dynamic organizations and evaluating/measuring the effectiveness of internal communications.

  • Understanding of integrated communications strategy, as well as experience with key functional areas of internal and external communications.

  • A significant amount of work/collaboration with senior leadership and the development of an effective executive and manager communication program. Strong executive influencing skills.

  • Outstanding professional writing, editing and oral communication skills, including executive writing, strategic messaging, crisis communications, event planning, communication channel management and translation of technical business information into terms lay audiences understand.

  • Self-driven, motivated, proactive, capable of understanding how various initiatives fit into a larger strategy (i.e. ‘connecting the dots’) and able to multi-task among multiple programs and tactics.

  • Ability to collaborate and nurture relationships across the business.

Qualifications - Minimum

  • Bachelor's degree in communication or related area of study with 12 years of relevant experience, or a Master's Degree with 10 years relevant experience.


Visit to apply.

 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status

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